Case studies

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Look on my works, ye mighty, and despair!

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judge not lest ye be judged

πŸ‘€ Look on my works, ye mighty, and despair! πŸ‘€ judge not lest ye be judged

Frequency recommendations

A problem with a seemingly simple solution turns out to not be so simple. Using analytics, user research, and product strategy to meet customers where they are.

Arrives by date

Looking at the holistic customer journey vs a moment in time, and influencing product partners to do the right thing. Product strategy and iteration lead to a satisfying conclusion.

Item level Autoship

A full system redesign goes awry, and ultimately results in a huge failure. However learnings and ideas influence the future roadmap of the product.

Redesigning Chewy’s alert component

A project reveals an over-reliance on alert components site-wide. Pulling the thread leads to contributing two new components to the design system, with far reaching impact.